Privacy Policy
Last updated: October 2026
Zen Se7en respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our bookkeeping and business administration services.
1. Who We Are
Zen Se7en is a UK sole trader business providing bookkeeping and business administration services.
Trading name: Zen Se7en
Business structure: Sole Trader
Email: support@zense7en.co.uk
Address: 3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol, BS1 1TG
For the purposes of applicable UK data protection law, the sole trader operating as Zen Se7en is responsible for personal information where we act as the data controller.
If you have questions about this Privacy Policy or how we use your personal information, please contact us using the details above.
2. Information We May Collect
Depending on how you interact with Zen Se7en, we may collect and process information including:
Your name;
Email address;
Telephone number;
Business or trading name;
Business contact information;
Information submitted through our website or contact forms;
Correspondence between you and Zen Se7en;
Information required to provide bookkeeping or administrative services;
Financial, transactional and accounting information supplied to us as part of our services;
Invoices, receipts and other business records;
Information about customers, suppliers, employees or other individuals contained within records supplied to us by clients;
Technical information associated with use of our website, such as IP address, browser information, device information and similar technical data; and
Any other information you voluntarily provide to us.
We aim to collect only the personal information reasonably necessary for the relevant purpose.
3. How We Collect Personal Information
We may collect personal information:
Directly from you when you contact us;
When you submit information through our website;
When you engage Zen Se7en to provide services;
Through email, telephone or other correspondence;
Through documents and records provided to us by clients;
From third parties where necessary to provide our services; and
Automatically through our website and associated technologies.
When clients provide us with information relating to other individuals, that information will be handled in accordance with applicable data protection requirements and our contractual obligations.
4. How We Use Personal Information
We may use personal information to:
Respond to enquiries;
Communicate with prospective and existing clients;
Provide bookkeeping and business administration services;
Maintain accurate business and client records;
Manage our relationship with clients;
Administer our business;
Issue and maintain records relating to invoices and payments;
Meet legal, regulatory, tax and accounting obligations;
Protect our business and prevent fraud or misuse;
Operate, maintain, secure and improve our website;
Understand the general use and performance of our website; and
Establish, exercise or defend legal claims where necessary.
We will not use personal information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.
5. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract – Where processing is necessary to enter into or perform an agreement with you.
Legal obligation – Where we need to process information to comply with a legal requirement.
Legitimate interests – Where processing is reasonably necessary for the operation, administration, security and protection of our business, provision of our services, or operation and improvement of our website, provided those interests are not overridden by your rights and interests.
Consent – Where you have given us permission to process information for a particular purpose and consent is the appropriate lawful basis.
Where we rely on consent, you may withdraw that consent at any time.
6. Bookkeeping and Client Information
As part of our bookkeeping and business administration services, clients may provide Zen Se7en with records containing personal information relating to their customers, suppliers, employees, contractors or other individuals.
Depending on the particular service and circumstances, Zen Se7en may process this information on behalf of the client.
We use information provided for client work only for the purposes necessary to provide the agreed services, meet applicable obligations and manage our business relationship.
Clients remain responsible for ensuring that personal information they provide to us has been collected and shared lawfully where they are responsible for that information.
Where Zen Se7en processes personal information on behalf of a client, appropriate data processing arrangements will be established where required by applicable law.
7. Website Hosting and Analytics
Our website is created and hosted using IONOS MyWebsite Now.
IONOS provides SiteAnalytics, which we use to obtain statistical information about the use of our website and to support its technical operation and optimisation.
According to IONOS, SiteAnalytics does not use cookies. Information is collected using a pixel or log files. When a visitor accesses a page, their IP address is transmitted and is anonymised after transmission.
Information processed through SiteAnalytics may include:
The website or page requested;
The website from which you accessed our website;
Browser type and version;
Operating system;
Device type;
Time of access; and
An anonymised IP address used to determine the approximate location of access.
We use this information to understand the general use and performance of our website and to support its technical operation and optimisation.
We do not currently use Google Analytics or other additional third-party analytics services.
IONOS may also process information as necessary to provide the website hosting and related services we use.
8. Sharing Personal Information
We do not sell personal information.
We may share personal information where reasonably necessary with organisations or individuals such as:
Website hosting and technology providers, including IONOS;
Software and IT service providers;
Cloud storage and email providers;
Bookkeeping, accounting or business software providers;
Professional advisers;
Payment and banking providers where relevant;
HM Revenue & Customs or other government, regulatory or law-enforcement authorities where required or permitted by law; and
Other service providers that assist us in operating Zen Se7en.
Where third parties process personal information on our behalf, we take appropriate steps to ensure that information is handled securely and in accordance with applicable data protection requirements.
9. International Transfers
Some technology, cloud, hosting or software providers we use may store or process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are in place where required.
10. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where we need to retain information to meet legal, accounting, tax or regulatory requirements.
Different categories of information may therefore be kept for different periods.
When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
11. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is limited to people who reasonably require it for business purposes.
However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.
12. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
The right to be informed about how your personal information is used;
The right to request access to your personal information;
The right to request correction of inaccurate or incomplete information;
The right to request deletion of your personal information in certain circumstances;
The right to request restriction of processing in certain circumstances;
The right to object to certain processing;
The right to data portability in certain circumstances; and
The right to withdraw consent where we rely on consent.
Not all rights apply in every circumstance.
To exercise any applicable rights, please contact us using the details provided in this Privacy Policy.
13. Complaints
If you have concerns about how Zen Se7en handles your personal information, please contact us first so that we can investigate your concerns.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Further information is available from the Information Commissioner's Office at www.ico.org.uk.
14. Cookies and Similar Technologies
According to IONOS, MyWebsite Now itself does not use cookies and IONOS SiteAnalytics operates without cookies, using a pixel or log files.
We do not currently use Google Analytics or additional advertising or marketing cookies.
If we introduce non-essential cookies or similar technologies in the future, we will update our information and obtain consent where required.
Further information can be found in our Cookie Policy.
15. Third-Party Websites
Our website may contain links to websites operated by third parties.
Zen Se7en is not responsible for the privacy practices of third-party websites.
We recommend reviewing the privacy information provided by those organisations before providing personal information to them.
16. Changes to This Privacy Policy
We may update this Privacy Policy where necessary to reflect changes to our services, website, business practices or legal requirements.
The latest version will be published on our website and the "Last updated" date will be changed accordingly.
17. Contact Us
For questions about this Privacy Policy, our use of your personal information or your data protection rights, please contact:
Zen Se7en
Email: support@zense7en.co.uk
Address: 3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol, BS1 1TG